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Frequently Asked Questions
At Zeydrt, we specialize in 100% hand-painted oil and acrylic artworks. Our curated collection is designed to bring texture and timeless beauty to your space, featuring:
- Styles: Abstract, Minimalist, Wabi-Sabi, and Calming Landscapes.
- Craftsmanship: Each piece is meticulously crafted by skilled artists using high-quality pigments and canvas to ensure artistic harmony and durability.
You can easily explore and purchase our artworks directly from our online store. Browse by style, subject, or color palette, choose your preferred size and framing option, and proceed to checkout. Our streamlined process ensures a smooth and enjoyable shopping experience.
We offer a wide range of secure payment methods to ensure a convenient shopping experience. We currently accept:
- Credit/Debit Cards: Visa, MasterCard, American Express, and UnionPay.
- Digital Wallets: Apple Pay, Google Pay, PayPal, and Shop Pay.
- Flexible Financing: Klarna and Afterpay, allowing you to shop now and pay later in easy installments.
Your security is our priority.We adhere to industry-standard protocols to provide a safe and reliable shopping environment for every collector.
Yes, we specialize in creating bespoke artworks tailored to your unique space. Whether you require a specific size, a modified color palette, or a completely original subject, our skilled artists can bring your vision to life.
To start your custom project, please contact us at info@zeydrt.com or message us via WhatsApp at +1 213 913 2592. Our team will collaborate with you to provide a detailed consultation and a personalized quotation based on your requirements.
We offer Free Express Shipping to the United States and Canada.
- Rolled Canvases: Shipped in durable, high-quality protective tubes.
- Framed/Stretched Art: Smaller pieces ship in reinforced cardboard boxes; oversized works are secured in custom-built wooden crates for maximum protection during transit.
Total Delivery Time = Production Time + Transit Time (12–21 business days).
- Production Time: 7–14 business days. Each piece is hand-painted to order, requiring time for artistic creation and proper drying.
- Transit Time: 5–7 business days via DHL, FedEx, or UPS Express.
- Approval Process:We will share photos/videos of your artwork before shipping. You can request revisions to ensure the artwork meets your expectations.(Note: If no response is received within 48 hours, we will proceed with shipping.)
Your satisfaction is our priority. We offer a 30-day return policy from the date of delivery:
Standard Artworks: You may return or exchange non-commissioned pieces within 30 days if they do not meet your expectations. Items must be in their original packaging and condition.
Custom/Commissioned Pieces: These are non-returnable due to their personalized nature, unless they arrive damaged or significantly different from the confirmed design.
Return Shipping: Zeydrt covers return shipping costs for damaged or incorrect items. For returns based on personal preference, the customer is responsible for the return shipping fees to our original shipping location.
Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
- If approved, you’ll be automatically refunded on your original payment method within 10 business days.
- Please remember it can take some time for your bank or credit card company to process and post the refund too.
- If more than 15 business days have passed since we approved your return, please contact us at info@zeydrt.com.
In the rare event of damage during shipping, please contact us immediately with your order number and photos of the damaged item and packaging. We will arrange a replacement or full refund promptly after verification.
We strive to represent all artworks as accurately as possible. However, due to variations in monitor settings and lighting, slight color differences may occur. If you need more detailed images or close-up views before purchasing, please contact us for assistance.
Our support team is always happy to help. You can reach us via:
📧 Email: info@zeydrt.com
📞 Phone: +1 213 913 2592
or through the contact form on our website.
We respond to all inquiries promptly and with care.

